Last Updated: 13 October 2025
Effective Date: 13 October 2025
By accessing or using the West Trades Group website at westtrades.co.nz (the "Site"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Site.
These Terms constitute a legally binding agreement between you and:
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the Site. Your continued use of the Site after changes constitutes acceptance of the modified Terms. We will update the "Last Updated" date when changes are made.
It is your responsibility to review these Terms regularly.
West Trades Group operates as a lead generation platform that:
The information on this Site is for general informational purposes only and does not constitute professional advice. By using this Site, you acknowledge that:
You must always:
Many construction and renovation projects in New Zealand require building consent under the Building Act 2004. It is your responsibility to determine whether your project requires consent and to obtain all necessary approvals. West Trades Group provides no advice regarding building consent requirements.
All tradespeople you may be connected with through our Site are independent third parties. They are not employees, agents, or representatives of West Trades Group.
Our Vetting Process: We conduct initial vetting of network applicants including:
What We Do Not Do:
You remain solely responsible for:
Inclusion of a tradesperson in our network or referrals does not constitute an endorsement, recommendation, or guarantee of their services, quality, or reliability.
To the maximum extent permitted by New Zealand law, West Trades Group and our affiliates shall not be liable for:
The Site and all information, services, and connections provided through the Site are provided "AS IS" and "AS AVAILABLE" without any warranties of any kind, whether express or implied, including but not limited to:
To the maximum extent permitted by law, West Trades Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
This applies regardless of the legal theory (contract, tort, negligence, strict liability, or otherwise) and even if we have been advised of the possibility of such damages.
If, notwithstanding the above, West Trades Group is found liable for any damages, our total aggregate liability shall not exceed the total fees paid by you to us in the 12 months preceding the claim, or if no fees were paid, NZD $100.
Under the New Zealand Consumer Guarantees Act 1993, certain guarantees apply to services supplied to consumers. Where this Act applies and cannot be excluded, our liability is limited to the greatest extent permitted by law. However, where you are acquiring services for business purposes, you acknowledge that the Consumer Guarantees Act 1993 does not apply.
You agree to indemnify, defend, and hold harmless West Trades Group and our affiliates, officers, directors, employees, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising from or related to:
You must be at least 18 years of age to use this Site. By using the Site, you represent that you are 18 or older and have the legal capacity to enter into these Terms.
You agree not to use the Site for any unlawful purpose or in any way that:
We reserve the right to terminate or suspend your access to the Site at any time, without notice, for any reason, including violation of these Terms.
All content on the Site, including text, graphics, logos, images, and software, is the property of West Trades Group or its licensors and is protected by New Zealand and international copyright, trademark, and other intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use the Site for personal, non-commercial purposes only. You may not:
You are responsible for ensuring that all information you submit through the Site (including contact forms) is accurate, complete, and current. We are not responsible for any errors or omissions in information you provide.
By submitting information, enquiries, or feedback through the Site, you grant West Trades Group a non-exclusive, worldwide, royalty-free license to use, reproduce, and share this information for the purposes of providing our services.
The Site may contain links to third-party websites. We do not control or endorse these websites and are not responsible for their content, privacy practices, or terms of service. You access third-party websites at your own risk.
Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
These Terms are governed by the laws of New Zealand. Any disputes arising from these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of New Zealand.
If you have a dispute with West Trades Group, you agree to first contact us at enquiries@westtrades.co.nz to attempt to resolve the dispute informally.
If informal resolution fails, you agree to participate in mediation before pursuing legal action. Mediation shall be conducted in New Zealand under the rules of a mutually agreed mediator or mediation service.
If mediation fails, either party may pursue legal action in the courts of New Zealand.
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and West Trades Group regarding your use of the Site and supersede all prior agreements or understandings.
Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision.
You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction.
West Trades Group shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labor disputes, or internet or telecommunications failures.
Construction and trades work carries inherent risks. You acknowledge that:
All construction and renovation work in New Zealand must comply with the New Zealand Building Code. You are solely responsible for ensuring compliance with all applicable building codes, standards, and regulations. West Trades Group provides no advice or assistance regarding building code compliance.
If you have questions about these Terms of Service, please contact us:
By using the West Trades Group website, you acknowledge that: